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Q7、Introducing document management platform is the same as introducing knowledge management?
Document management platform is a tool that provides document storage and management. As for knowledge management, the focus is on the explicit knowledge and provides partial solution proposals. Because knowledge exists both tacitly and explicitly, if enterprises introduce knowledge management and only establish platforms, but lack the appropriate introduction processes and good sharing culture, the effort will fall short. Enterprises’ important knowledge transition needs to go through knowledge workers. If knowledge workers lack the skills or willingness, it is hard to produce and obtain useful knowledge. Therefore, we need to focus on processes, information, and culture. They need to go hand in hand to be effective